Dwell On

Imagine a disgruntled customer having a go at you about a failed product or service. What will you do? Will you yell back or empathize and respond in a polite manner?


of people have lost their temper when talking to customer service representatives.

How can we help?

Our game is designed to help participants’ use critical thinking while dealing with customers. This challenging game enables participants to work together and solve difficult situations.

Through this game, participants will learn how to: