Off the Menu

Remembering information is vital for people serving customers. As part of their job, CSRs’ often have to gather, record and share information while interacting with customers.


blame their bad customer service experience on having to explain their problem to multiple people.

How can we help?

Off the Menu is a game designed to test the ability of your team to collect, memorize and deliver information. This is a role-play activity where participants will play the part of customers and waiters in a restaurant.

By the end of this activity, participants will learn to: