Off the Menu

Remembering information is vital for people serving customers. As part of their job, CSRs’ often have to gather, record and share information while interacting with customers.

72%

blame their bad customer service experience on having to explain their problem to multiple people.


How can we help?

Off the Menu is a game designed to test the ability of your team to collect, memorize and deliver information. This is a role-play activity where participants will play the part of customers and waiters in a restaurant.

By the end of this activity, participants will learn to:

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